State Farm® Insurance Agent Terry Richter

"Amanda was incredibly helpful and efficient with my needs!!"

"Amanda helped me get a policy for my home in the Black Hills. She was great to work with and I was able to get coverage for a much lower premium. I highly recommend."

"Amanda Berggren really went above and beyond for my insurance needs! Answered any and all my questions, never pressured me to buy anything and made this process SUPER easy. I’ve never been more happy. Thank You for everything State Farm and Amanda! ❤️"

"Left me abandoned on the side of the road with no tow twice now in the last year, if I'm paying for insurance and tow coverage I expect to at least be able to use it instead of paying out of pocket every time after being jerked around on the phone for a few hours on the side of the road. I'm sick of them never being able to help, what a joke of a company."

"The team is always great and easy to work with!"

"Update: my insurance has now double in the last six months. No accidents, no speeding tickets. Nothing. They never give me a straight answer, they say “inflation”. My insurance went from $60 to $120 in six months. Inflation? No, that's purely corporate greed. They increased my insurance premium per month by $24.63, $147.78 for 6 months, and $295.56 per year. I have been with them since I was 16 years old, I am now 32. That would mean I have been with them for 16 years. If they can do this to long-standing customers, they will do it to anyone. To prove the validity of my point, below is my driving record (which the State Farm Representative also confirmed): Last Liable Accident: 2011 Last Speeding Ticket: 2012 No other citations, etc. I drive a lease, 2021 (I trade it out in a couple months) that roughly has 12,000 miles on it (meaning I drive less than 4,000 miles a year). How they can justify this increase is BEYOND ME."

"They were sure helpful"

"Jared from State Farm in Bismarck called. He was so very helpful and made me feel special. Jared is kind and caring and very knowledgeable."

"Jared was incredibly helpful as he got me set up with insurance for the first time. This was such a non-stressful, smooth sailing process!"

"I’d definitely recommend Jared at State Farm Insurance! He got me in and out with what I needed. Prompt with all my questions and I definitely saved a lot compared to my old insurance!!"

"They dropped my rates and Jared Redlin was extremely helpful and helped me with multiple needs. Thank you"

"Thank you for a smooth painless transition."

"I am completely satisfied with the service from Jared Redlin and appreciated his prompt replies to questions. The savings on 5 policies came to over $720 a year over our previous insurer. Thank you Jared!!"

"We had a recent insurance claim. Terry personally got involved in the claim process for me. His office staff have been very helpful in guiding me through the claim process."

"You guys at State Farm have always been great to work with! I appreciate it!"

"I just transferred my insurance policies to State Farm. I received prompt professional service from Jared Redlin and got great premiums!"

"Jared was great and easy to work with while saving money switching to State Farm!"

"The best agent I have ever gone thru for my vehicles. They are always so helpful and understanding. Definitely recommend them to friends and family!"

"Jared Redlin, Account Representative, provided timely and expertise services for our condo association. We would definitely recommend Jared Redlin as your insurance agent for current or future insurance needs."

"Terry was absolutely willing to help me out! I’m very grateful for his kindness and finding me a great price for my car insurance when other insurances couldn’t give a quote that was responsible. I will definitely recommend people to come your way for insurance. Thank you"

"JARED is the best ever he helped me a lot to find the best way with my insurance, contact him he is amazing."

"Jared is the best"

"I had the luxury of working with Jared! He was amazing to work with even when I was not! He fulfilled all my requests and did it all while laughing with me! I'd highly recommend Jared and this company to family and friends! Thank you Jared"

"Jared did a great job on switching me over from a different company to state farm to help save me money and get better policies!"

"Five stars IF it were totally reliant on Sandy. However this isn't a review of just one employee, this is a review of the agency as a whole business particularly as represented by Mathew Gawarecki. My family and I have had Richter Insurance as our State Farm agent for over 50 years, and I decided to move all my insurance needs back to Richter Insurance in August of 2022. I accepted the six month premium quote and paid in full for three auto policies to be started all on the same date of August 07, 2022. When I received the policy contract documents one policy had an effective date prior to the quote even being provided or accepted with an expiration date only one month later. The second policy had a start date when it should have been, but an expiration date only four months later. The third policy had a start date one month after the others with the incorrect expiration date also. Two weeks after the policies were to ALL take effect I received a "cancelled" policy refund check for one vehicle Then a supplemental bill for the third vehicle policy with a higher premium than quoted. By that time I had cancelled all three policies in irritation at the gross incompetence of the Mathew Gawarecki and two other agents I had to deal with. One policy had less than half the six month premium refunded for less than one month "coverage". I am still waiting for the rest of that refund. Then recently in the last week I received a bill for coverage on one of the cancelled policies with a statement date nearly six weeks after the policy was cancelled. Now emails to the agent Mathew Gawarecki who I first dealt with are being ignored, and no proper refund of the cancelled policy either. Please, do yourself a huge favor and go anywhere else other than this particular office. I am sorry Sandy that you have to deal with this incompetence, as you have been and are the only customer service oriented person in this office."